“We want to let you know how much we appreciate the professionalism and dedication of the building security staff (Dallas, TX)…”

Dear Rick:

We want to thank you for taking care of the security incident last night so quickly. We appreciate your concern of our safety and comfort…We also wanted to let you know how much we appreciate the quick and professional response of the building security staff…their response was immediate and professional…and they were sincerely concerned about the safety of building residents.

We know that, more often than not, management and security only hear of problems or concerns. We want to let you know how much we appreciate the professionalism and dedication of the building security staff in making us feel safe and secure while working in this facility…

Regards,

Samai Boelter
Merrill Lynch