"You (Randall Thomas and Maurice Harper, Chicago) made a real difference…"

Julie, Maurice, Randall,

Your response to the recent incident on the 39th floor to help an employee, Chris Privoznik, with a severely broken arm was very impressive. You clearly had the situation in control before the paramedics arrived. In fact, your actions were better informed and more appropriate than those of the paramedics!

Our employees are safe and secure thanks to your training and your commitment.

You made a real difference for Chris. I know she appreciates it---and so do I.

Thanks!

Patricia Hemingway Hall
President and Chief Executive Officer