National Account Division

25 Jan 2016
Category: Marketing Resources

Over the past decade, Whelan has grown from a well-respected regional company to a premier national boutique organization and emerging leader in the security industry with regional and branch support offices across the United States. Our National and Strategic Account Program is designed to provide customized solutions to meet the unique needs of large or geographically dispersed organizations.

National and Strategic Account Program highlights include the following:

  • A customized service delivery program
  • Active involvement of a senior executive and national account leader
  • A strategic transition team managed by a senior leader or executive
  • A dedicated national account team
  • Centralized national or multi-regional account billing coordinator
  • Account specific online portal for centralized communications and reporting
  • Customized quality assurance program utilizing The Truth Report
  • Dedicated staffing resources for unique requirements and emergency response

The primary differentiator of this division from our competitors is the hands-on, active involvement of senior leadership and ownership in these accounts. Whereas most companies’ programs center on “sales” of large accounts, Whelan’s National and Strategic Account Program is focused on consistency & communication, performance and technology.

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