Our Services

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National & Strategic Accounts

Over the past decade, Whelan has grown from a well-respected regional company to a premier national boutique organization and emerging leader in the security industry with regional and branch support offices across the United States. Today, we rank as one of the largest contract professional security services companies in the country, yet we remain smaller and more nimble than our larger competitors. In fact, our size is our greatest strength and a unique differentiator. While our size supports our reach to manage national and multi-regional contracts, it also guarantees our unique ability to focus on true personal attention across all levels of a contract – local, regional, and national.

With all of the merger and acquisition activity that has occurred in the security industry over the past decade and continues today, there remain only a handful of security providers who have the capability to provide service on a national level. Most of those companies have focused on global efforts or national account program standardization in order to accommodate their size and account volume. Conversely, Whelan has built our National and Strategic Account Program around the unique principles that have made us a highly successful privately held, family-owned organization – personal attention, flexibility and customization. At Whelan, we are careful to partner only with those organizations that share similar business philosophies and cultures, thus enhancing the strength of our partnerships and quality of our service delivery model.

National and Strategic Account Program highlights include the following:

  • A customized service delivery program
  • Active involvement of a senior executive and national account leader
  • A strategic transition team managed by a senior leader or executive
  • A dedicated national account team
  • Centralized national or multi-regional account billing coordinator
  • Account specific portal for centralized communications and reporting
  • Customized quality assurance program utilizing the Truth Report
  • Dedicated staffing resources for unique requirements and emergency response